Return Policy

PurMed Global prides itself on affording our Providers with the highest quality, physician formulated CBD Wellness Products for distribution. Our strategic relationship with all our PurMed Providers mandates that we offer tremendous customer service to all their patients, as they are our customers as well.

All PurMed Products come with a thirty (30) day, money-back guarantee for new, unopened and tamper evident seal intact products from the date of sale.

What items are returnable?

• All of PurMed Products are eligible to be returned within thirty (30) days of sale.
• All of PurMed Products must be in original condition.
• All of PurMed Products must be returned in the original packaging in good order.
• All of PurMed Products must be unopened with tamper evident seal intact.

Refund Policy Guidelines

• All PurMed Products come with a thirty (30) day, money-back guarantee for new, unopened and tamper evident seal intact products from the date of sale.
• For refunds, please contact our customer support team at Info@PurMedGlobal.com.
• Once returned item is received and item has been inspected, email notification will be sent. Shortly after, email notification will specify the approval or rejection of refund.
• If refund is approved, refund will be processed, and a credit will automatically be applied to the original method of payment, generally within ten (10) business days.

Exchange Policy

• Company must be notified within three (3) business days of purchase.
• Pictures of damaged products must be sent to Info@PurMedGlobal.com.
• Exchange will not be approved if PurMed Product is damaged, broken or incomplete.
• Upon approval, a replacement product will be shipped out within five (5) business days.
• All product replacement claims will be compared to our shipping records for approval.